At Gaming Logo AI, we are committed to helping you create awesome AI-generated gaming logos. The generation of these designs involves significant computational resources and associated costs. Therefore, our policy regarding refunds is as follows:
No Refunds on Used Credits
Once credits have been purchased and used to generate logos on Gaming Logo AI, we are unable to offer refunds. This is due to the irreversible computational costs incurred during the AI generation process for each design you create.
Each time you initiate a logo generation, credits are consumed, and our AI systems perform complex tasks to deliver your unique designs. These processes have direct operational costs.
Before You Buy Credits
We strongly encourage you to:
- Utilize any free trial credits or features (if offered) to test the capabilities of our AI logo generator.
- Explore examples on our Community Showcase page to get a good understanding of the style and quality of logos our AI can produce.
- Understand that AI generation can sometimes be unpredictable. While we strive for high-quality results, the creative output can vary. Experimenting with different prompts and styles is part of the process.
By purchasing credits, you acknowledge and agree to this refund policy.
Exceptional Circumstances
While our general policy is no refunds on used credits, if you experience a verifiable technical issue directly caused by our platform that prevents you from receiving your generated logos after credits were deducted, please contact our support team. We will investigate such cases on an individual basis. Accidental purchases of credit packs, if no credits from that pack have been used, may be considered for a refund at our sole discretion if reported promptly.
Contact Us
If you have any questions or concerns about our Refund Policy, please do not hesitate to reach out to us:
- By email: support@gaminglogoai.com